Frequently Asked Questions
By checking the “I consent to Protective Sweep (limited police search to investigate alarm activation)” box on the alarm permit application, the permit holder consents, in the event of an alarm activation, to a search of the accessible areas of the property by police officers, for the limited purposes of investigating criminal activity, rendering medical aid, or securing the structure.
No. Registering for an alarm permit is voluntary for both commercial and residential alarms.
Please complete the ONLINE REGISTRATION FORM
You may also contact the Wilton Manors Alarm Program at 888-865-9770, Monday - Friday 9am - 5pm PST.
Residential/Commercial Permit Registration: $25.00
Residential/Commercial Permit Renewal (annual): $25.00
- Encourages the proper maintenance of alarm systems
- Reduces the number of false alarms
- Deploys Police Department resources in a more effective manner
- Decreases the potential danger created by false alarms for responding officers—and anyone the officers find at your premises
False Alarms Fee Schedule (false alarms counted during a 365-day continuous period)
Permitted & Unpermitted False Alarm Fees:
| False Alarm | Permitted | Unpermitted | ||||
| 1 | $0 | $0 | ||||
| 2 | $0 | $100 | ||||
| 3 | $100 | $125 | ||||
| 4 | $100 | $175 | ||||
| 5 | $100 | $275 | ||||
| 6+ | $100 each | $425 each |
An alarm signal that elicits a response by police when a situation requiring a response by the police does not, in fact, exist. This does not include an alarm signal caused by violent conditions of nature or other extraordinary circumstances not reasonably subject to control by the alarm business operator or alarm user.
The alarm ordinance is posted online on this website - ARTICLE 20.08 — ALARM SYSTEMS
Yes, you can pay for any fees due on your account via this website by clicking on the home tab and logging in with credentials initiated by APS/CitySupport and secured by the alarm user: LAKE OSWEGO ALARM PROGRAM
APPEALING A FALSE ALARM RESPONSE CHARGE
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, monitoring call logs, etc.)
*Submit via email to lakeoswegoor@citysupport.org or by using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit appeal within fifteen (15) business days of the notice imposing the charge.
Alarm Permits are not transferable from one property location to another.
Please email a notification of cancellation noting the permit number or alarm location address to: lakeoswegoor@citysupport.org.